Services

family support service

This service is helping to meet the growing demand for family support we have noticed since the Pandemic. 

We offer 1-2-1 support sessions to family members, usually parents or caregivers. These sessions are designed to help families develop parenting skills and strategies, implement and maintain age appropriate boundaries, and better understand their child’s needs. We also encourage the family to attend some sessions as a unit to enhance and enable better communication.

HOW DOES IT WORK?

Weekly face to face sessions are provided from our counselling rooms in Edgbaston. 

• Individual sessions last 1 hour, and group sessions for up to three family members last 1.5 hours. 

• Sessions may be delivered in conjunction with one of our qualified and experienced counsellors, in situations where it is considered a therapeutic approach may be helpful.

• The number of sessions is not fixed and can be negotiated, although a minimum of six sessions is usually recommended.

• Our service is fully confidential. Our staff undertake risk assessments at the start of their work, and where appropriate will liaise with statutory services if required.

About Colette

The Family Support Service is managed and delivered by one of our Managers, Colette Hartley. Colette is a qualified and registered Social Worker with almost 20 years experience, working within both statutory services and the voluntary sector. She is experienced in working with people of all ages who are experiencing a whole range of difficulties, including risk of family breakdown, relationship difficulties and trauma.  

Colette uses a conflict resolution, strengths based and solution focused approach to help families recognise the origins of the difficulties and work towards creating and sustaining long term changes, building resilience and developing coping mechanisms. She is skilled and experienced in assessing need and developing bespoke interventions.

Who might find this service helpful?

The service can help 

• Families who require practical support around behaviour management, boundaries, communication.

• Families who are experiencing conflict or have difficulties communicating with each other or feel unable to appropriately respond to each other's needs (adult children and parents, teenagers and parents). 

• Families dealing with cases of generational trauma which continue to impact on how the family functions.

• Sibling groups who want to improve their relationship.

find out more

This service is available to families who are able to self fund or to partner agencies who wish to commission a service for their client group.

Prices available on request.

For more information on the service and how it might be helpful for you, please contact Colette on 0121 454 1116 or email colette@opendoorcounselling.org.uk